Refund policy

Returns & Exchanges Policy

We want you to be completely satisfied with your purchase.

If you are not fully satisfied, you may request a return within 7 days of receiving your order.

To be eligible for a return, items must be:

Items that do not meet these conditions may not be accepted.

If you would like to exchange an item for a different size or colour, please contact us within 7 days of delivery.

Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or store credit.

Customers are responsible for the cost of return shipping unless the item received was incorrect or defective.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Original shipping costs are non-refundable.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

We will work with you to resolve the issue as quickly as possible.

Items marked as final sale, clearance items, or promotional items may not be eligible for return or exchange.

For return or exchange requests, please contact:

Email: calvinwenxi@gmail.com

Please include your order number and reason for the return or exchange so we can assist you as quickly as possible.